NatWest again

Welcome to our new viewers from Kazakhstan and Bosnia & Herzegovina.
Your flags have been added to the Hello World blog:
http://www.baabaapinksheep.co.uk/2013/04/hello-world.html


My branch, of late, was somewhere
To which I rarely went.
Transactions would be done on line,
And cheques were always sent.

But the last two that I posted
Didn't reach their destination.
I rang the Natwest helpline.
Did they have an explanation?

The man said that they didn't.
Though we had a pleasant chat,
The bank was not responsible
And that, it seemed, was that.

Then my piggy bank I emptied:
Though the notion seemed quite strange,
In person I must now pay in
Some heavy bags of change.

But the building that was once my branch
Was functioning no more!
There were boards across the windows
And a chain across the door.

Natwest had not informed me.
With rage, I'm incandescent.
An address is on my cheque-book,
So is this now obsolescent?

My sort code's still relating to
A place that's disappeared.
I'm a branch-less homeless customer,
Which all seems very weird.